virtual IT department

Solving. Supporting. Surprising.

GT offers a comprehensive range of IT services under the banner of our Virtual IT Department. These include:

• IT infrastructure reviews.
• Strategic planning to align IT objectives with business goals and budgets.
• Designing, procuring, installing and confirguring infrastructure technologies.
• Providing technical support services, including on-site and remote end-user support.

Why have a “Virtual” IT Department?

virtual
adj. having the effect but not the form of.

As technology becomes increasingly important to small and mid-size companies, planning for technology development becomes critical. An IT plan is as important as a business plan for ensuring the long-term health of your business. Even if you only have one workstation, it is important to determine what role it should play in the life of your business and how to maintain and protect it.

For most small business owners, there are two major barriers to implementing an effective IT strategic plan: lack of time and insufficient expertise. The fact is, with technology changing so quickly more business owners are finding they need someone to plot the course, negotiate the purchases, act as liaison to all the vendors, and provide support afterwards. Employing an in-house technology professional is not cost-effective for a small business. Nor is it a good idea to delegate these tasks to an employee who happens to enjoy working with computers. For most companies, the solution is to contract an IT consultant, like GT, to help create and implement a technology plan. An IT consultant can be as valuable an asset to your business as your accountant or lawyer.

With GT as your Virtual IT Department, you will have the expertise you need on hand, without the overheads of finding and employing your own qualified personnel. Our function is to help you design and implement an IT strategic plan, provide support and maintenance, and keep you abreast of technology changes that effect your business. Possibly the most important element of this relationship is technical support. Obtaining support from equipment and software vendors is often problematic. Having someone on call who is familiar with your office systems can prove extremely useful in resolving technical issues as they arise.

What will it cost?

GT has very competitive, very affordable client rates. These are detailed in our Working Together section.

Next step.

Contact Mark Gregory or Jo-Han Wong to discuss your IT requirements.