GT's customer management system

Enhancing customer relationships.

Graphics Technologies is committed to providing customers with convenient ways to manage their relationship with our company. When you partner with GT to manage your IT facilities, we'll connect you to our online Customer Management System (CMS).

Interactive.

The CMS is an interactive, Web-based workspace where clients can put questions to our team, initiate support tasks and projects, track results and monitor costs. New postings are quickly brought to our attention by the CMS automatically paging and emailing an on-call engineer.

Accessible.

We update the CMS daily as progress is made on your projects, so you always know the current status. Because it is Web-based, you can retrieve your CMS information 24/7, anywhere you have web access - in the office, at home or on the road. All completed tasks are stored on the CMS, allowing you to build a valuable history of your IT systems over time.

Secure.

Your CMS account is private, accessible only by you or us, with access controlled by secure login and 128-bit encryption.

Cost-effective!

The CMS is a free service, and just one of the ways we help clients achieve their IT objectives cost-effectively.

Related services.

The CMS is a feature of our Virtual IT Department.

Next Step.

If you are not yet a GT customer, please contact Mark Gregory or Jo-Han Wong to arrange a CMS demonstration.